Once you sign up with them, you may be able to self-install (you can save on installation costs). Then, open any browser on your computer and go to http://connect.centurylink.com.Â. SOLID GREEN - The modem is connected to the network - Now you can get online! The next screen gives some instructions on how to get CenturyLink-provided software in the future using the installer. This model has a single status light ring on the front, which will change color as it goes through the initial installation process. Your zip code is unrecognized. 11. … [CenturyTel] DSL Self install Moved into a new (1950's) house and ordered the CenturyLink 12Mbs service with self installation. CenturyLink does provide internet here, but the highest speed is the 2nd slowest tier available here for Comcast. In most cases, your identity will be verified automatically. By supplying your service address zip code we will be able to get you to the right location. Make sure you’re ready to connect by double-checking that all cords are properly plugged in and the lights on the front of the modem are on. The QuickConnect steps below will look and work the same, no matter which model of modem you have.Â. If you’ve made the right connection, the Ethernet port lights on your computer will flash. Follow the steps below to connect to your CenturyLink Internet. CenturyLink reserves the right to disconnect service for customers who … All Rights Reserved. Still unsure if you have the right equipment? With a CenturyLink installation kit, you can get your internet service up and running all on your own. These connect the modem to your computer and phone line. SOLID RED - No active DSL signal is detected or the modem is not connected to the CenturyLink network - Try rebooting the modem and repeating the setup process; if it is still red, call or chat for further troubleshooting help, OFF - Nothing is connected to the DSL port - Check to make sure all your cords are firmly plugged in to the wall jack and the DSL port on the modem. Please try again. Click "Yes" or "No," then click "Next. CenturyLink offers DSL and Fiber Internet to over 50M people with speeds from 15M to 1 Gbps+ ... service, a $5/mo. You can choose the English or Espanol version at the top. Usually this means you still need to. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Call and speak to a CenturyLink-authorized agent today to discuss your options. Log in with your account username and password so that we can show you the pricing options available to you. Otherwise, a technician will come to install the … You don’t have to wait for an appointment with a technician to set up your new CenturyLink Internet service. Nearly every U.S. internet provider offers a way to self-install your home internet service. DIRECTV … Is My Wi-Fi Slow Because of My Router or My ISP? They will look similar to the sample shown below. Click "Apply.". ", 10. For the same 65 bucks, Xfinity’s Blast! Make sure your computer is connected to the modem with an Ethernet cable, and that the modem is plugged in and connected to the wall jack. I had CentruyLink fiber plus Prism TV, and had my CenturyLink C2000T “modem” configured for IPoE (Internet Protocol over Ethernet), which is effectively the same as a normal wired LAN. Your computer’s port will look similar to a phone jack. On this next screen, we strongly recommend you save a record of your key account information. If the system can't do this, you will be asked for additional information. The name CenturyLink and the pathways logo are trademarks of CenturyLink. Before following the steps below, please read our full self-install instructions, including modem placement and whether filters are needed. Once the power cord is plugged into the back of the modem, the bootup sequence will begin. Below are the status light behaviors you'll see when the modem is booting up. CenturyLink currently ranks as the 3rd largest DSL provider in the U.S. … Try Customer Service, Download the High Speed Internet installation guide, Learn more about McAfee and download it here, Self-install your modem and activate internet, Keeping your QuickConnect window open, go ahead and open a new browser window or tab. You can exit the installation process now, or continue on to some additional services. You can choose to keep the default network name (SSID) and password (security key), or to customize them. On this page you’ll find the latest CenturyLink promotional deals along with information about customer ratings and how to … Pro (technically $64.99 a month) offers only 300 Mbps, and Extreme Pro ($74.99) gives you 600 Mbps. For self-installation, they'll send you a kit with instructions. 4. Look at the row of status lights on the back of your modem. If you don't already have a good antivirus and anti-malware program running on your computer, this is an important step. It will take a few minutes for the modem to boot up. The back has several ports for connecting Ethernet cables and phone lines. No software was needed to install because installation was automatically done … split the signal between your data line—or the line that provides your internet service—and your phone line. Note: You may see "Norton" on your QuickConnect screen, but CenturyLink recently partnered with McAfee to provide you with free internet security protection. VLAN tagging over the WAN port, since the ONT expects all packets between it and the router to be tagged with VLAN ID 201 I'd like to shop for CenturyLink Out of Region Long Distance. Wait for setup to complete and for the Ethernet, DSL and Internet lights to turn green on your modem (or the single light ring to turn green, if you have a C4000 model). For your convenience, these can be different from the contact information associated with your account. CenturyLink fiber internet plans are available in thirteen cities throughout the country and CenturyLink is still expanding their fiber network. Choose from the options you are given, then enter that information on the next screen and click "Continue. Initially I called their customer service department to check on availability of service to my address and was told “it is not yet available at your house.”I then visited their 1-gig website, and used the “check for se… Still unsure if you have the right equipment? New CenturyLink no-contact install guidelines — CenturyLink has provided all technicians with disinfectant supplies and are following social-distancing guidelines when in-home visits are necessary. Through advanced DSL and Fiber network lines, CenturyLink delivers high-speed internet to homes with speeds reaching up to 940 Mbps (Speed may not be available in your area), protected by a secure in-home Wifi, which has a built-in shield. Connect the yellow Ethernet cable to any of the yellow ports on the back of your modem. As CenturyLink and Qwest merge companies, we are working hard to combine our systems. Third party marks are the property of their respective owners. I'd like to try to enter my information again. You do not have to download antivirus software to complete the setup process; you can opt out, or do it anytime after you've activated your service. You may deny us permission by proceeding no further and your denial will have no affect on your current services. CenturyLink vs Mediacom: Side by Side Comparison. Have questions about the other lights on your modem? 15. This login will allow you to manage your account online in the future through either the app or website. CenturyLink charges installation fees—but that's about it. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Thank you for your patience during the merger process. For security, we recommend changing these to something that will be easy for you to remember, but impossible for others to guess.Â, 7. Read the High-Speed Internet Subscriber Agreement, then click "I accept." 14. LIGHT COLOR - DSL internet connection status, BLINKING GREEN - Attempting to sync with CenturyLink network - Wait while syncing completes. You can decide if you'd like detailed instructions on connecting your devices to your modem through WiFi. Place your modem in a central, high, well-ventilated location. INTERNET. ", 6. But if you want to make sure, scan the front of the modem for the word “Wi-Fi”—probably right next to a small, flashing LED light that indicates the wireless network is active—or the back for the abbreviation “WPA,” which indicates the password you’ll use to set up the wireless network. We do know that a neighborhood one street over has fiber available to them. Enter that number, then click "Continue. All Rights Reserved. A modem lets your computer receive and transmit data over the internet. SOLID RED - Boot-up test is in progress (on first use) - Wait 5 minutes while the modem boots up, BLINKING RED - Boot-up test (hardware test) failed - Reboot your modem, then try setup again, BLINKING BLUE - Looking for the CenturyLink network - Be patient while this process completesÂ, SOLID AMBER - End user agreement incomplete - Go to http://connect.centurylink.com or the My CenturyLink app and click "I accept". Before you dive in, make sure you have the right equipment and understand what each piece does. The basic installation is now complete, and you can surf the web. Choose "Yes" or "No," then click "Continue.". We’re waiting for your call! Click "Next. The back has several ports for connecting Ethernet cables and phone lines. CenturyLink and Mediacom Cable offer various services including internet, phone, and TV. Your kit will come with a yellow Ethernet cable and a green telephone cord. Our self install video lets you quickly set up your modem. When you go to http://connect.centurylink.com, you will see a welcome screen like this. Choose "Yes" or "No," then click "Continue.". All lights should be a solid green, except for the internet light, which may flash. CenturyLink Prism TV Technicolor C2100T DSL/Fiber Modem The CenturyLink Prism Technicolor C2100T Modem is ideal for single-story homes, condos, and apartments. Click the green NEXT button and follow the steps to activate your CenturyLink Internet. If you need more filters, contact CenturyLink for purchase. You may want to note these instructions or bookmark this help article for future reference.Â, 15. You will see this screen, asking which modem you have. Self-installation, if available at customer’s location, may be selected.
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